Processing Options

At EachMoment, we believe in quality over rushing. Our commitment to meticulous media cleaning, digitisation and detailed quality control is reflected in our process. We offer two service tracks to deliver your priceless memories perfectly preserved.

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    Standard Processing (Currently 8-9 Weeks)

    This is our everyday service. Ideal for customers with flexible deadlines who value a thorough, unrushed preservation process from start to finish.

    This timeframe allows our technicians to dedicate the maximum care to your media, including detailed cleaning and comprehensive quality control.

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    Expedited Processing (Currently 3 Weeks)

    For customers with urgent deadlines who need their memories back fast. This premium option prioritises your order through our production line while maintaining our high quality standards.

    Note: This service is limited during the peak holiday season.
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Our Christmas Delivery Guarantee

The holiday season is our busiest time of year. We want to ensure your priceless memories arrive when you need them.

As our cut-off has now passed, for Guaranteed Delivery Before December 25th, you must now select our Expedited Processing option.

Act Now: Due to the time required for high-quality digitisation and quality control, standard service orders placed at this time are highly unlikely to be completed and shipped before Christmas Day.

EXCELLENT

4.7

/ 5

reviews

Long lost treasures

EachMoment haven't just 'unlocked' the memories on the tape, they've also cleaned up the sound and picture, boosted the volume and the running speed is now correct. It's like stepping back in time, our dearly departed parents and other relatives - then so young - each having a turn at talking, singing at the camera. It sends warm shivers down the spine! I can't recommend highly enough. EachMoment haven't just 'unlocked' the memories on the tape, they've also cleaned up the sound and picture, boosted the volume and the running speed is now correct. It's like stepping... EachMoment haven't just 'unlocked' the memories on the tape, they've also cleaned up the sound and picture, boosted the volume and the running speed is now correct. It's like stepping back in time, our dearly departed parents and other relatives - then so young - each having a turn at talking, singing at the camera. It sends warm shivers down the spine! I can't recommend highly enough.

Catherine

After trying to remember lost loved ones

After trying to remember lost loved ones voices, we found old video tapes and after searching the internet for a company to try and digitalise them we came across each moment. They managed to clean and restore and put them all on a memory stick that we can watch for ever now! I’ve loved watching them, absolutely fantastic so would highly recommended this company. After trying to remember lost loved ones voices, we found old video tapes and after searching the internet for a company to try and digitalise them we came across each... After trying to remember lost loved ones voices, we found old video tapes and after searching the internet for a company to try and digitalise them we came across each moment. They managed to clean and restore and put them all on a memory stick that we can watch for ever now! I’ve loved watching them, absolutely fantastic so would highly recommended this company.

Kelly M

Last night I heard my grandmother's…

Last night I heard my grandmother's voice reading a Christmas poem for the first time in over 30 years. She passed away in 1990, and after her death I found a cassette tape, mangled in a tape player. I kept it, hoping one day to find a way to restore it. EachMoment restored that tape, and this year on the day of her birthday, her great-grandchildren will hear her voice for the first time, and her children, now grandparents themselves, will hear their mother's voice again as well. There are no words that can adequately express my gratitude. Last night I heard my grandmother's voice reading a Christmas poem for the first time in over 30 years. She passed away in 1990, and after her death I found... Last night I heard my grandmother's voice reading a Christmas poem for the first time in over 30 years. She passed away in 1990, and after her death I found a cassette tape, mangled in a tape player. I kept it, hoping one day to find a way to restore it. EachMoment restored that tape, and this year on the day of her birthday, her great-grandchildren will hear her voice for the first time, and her children, now grandparents themselves, will hear their mother's voice again as well. There are no words that can adequately express my gratitude.

Laura P

EachMoment rescued 30 Hi8 analogue…

EachMoment rescued 30 Hi8 analogue camcorder tapes. 45 hours of family memories. I could not plly them on my camcorder and thought I had lost them forever. Some of the tapes are over 30yrs old.The technical department has managed to extract restore and digitise nearly everything!Now all those memories are available to the whole family to share on whatsapp and stream on our TV whenever they come round! Love it. EachMoment rescued 30 Hi8 analogue camcorder tapes. 45 hours of family memories. I could not plly them on my camcorder and thought I had lost them forever. Some of the... EachMoment rescued 30 Hi8 analogue camcorder tapes. 45 hours of family memories. I could not plly them on my camcorder and thought I had lost them forever. Some of the tapes are over 30yrs old.The technical department has managed to extract restore and digitise nearly everything!Now all those memories are available to the whole family to share on whatsapp and stream on our TV whenever they come round! Love it.

Kevin N

Long ago cherished memories

The items we sent to be converted from VHS tapes to DVD's, an Audio tape cassette to CD and negatives and slides to a memory stick were excellently done. Everyone who has seen and heard the finished articles has been very impressed. Excellent value for money and has been recommended several times. The items we sent to be converted from VHS tapes to DVD's, an Audio tape cassette to CD and negatives and slides to a memory stick were excellently done. Everyone... The items we sent to be converted from VHS tapes to DVD's, an Audio tape cassette to CD and negatives and slides to a memory stick were excellently done. Everyone who has seen and heard the finished articles has been very impressed. Excellent value for money and has been recommended several times.

Theresa

Excellent service

It is very easy to place an order as everything is organised by EachMoment. I ordered the digitisation of a large quantity of old Super 8 Cine film, Video 8 tapes, VHS tapes and photographic negatives. The process took about 3 weeks due to the quantity but it was well worth waiting for. I was absolutely delighted by the results and I feel reconnected with my past and people who were in my life as far back as the early 1950s. Incredible ! It is very easy to place an order as everything is organised by EachMoment. I ordered the digitisation of a large quantity of old Super 8 Cine film, Video 8... It is very easy to place an order as everything is organised by EachMoment. I ordered the digitisation of a large quantity of old Super 8 Cine film, Video 8 tapes, VHS tapes and photographic negatives. The process took about 3 weeks due to the quantity but it was well worth waiting for. I was absolutely delighted by the results and I feel reconnected with my past and people who were in my life as far back as the early 1950s. Incredible !

Mauro S H

Excellent.

I sent in a large number of old slides and video tapes to be digitised some of which were in very poor condition. Each Moment did a fantastic job of capturing the images digitally for me. Professional service, friendly helpful staff. Will be using again and would recommend. I sent in a large number of old slides and video tapes to be digitised some of which were in very poor condition. Each Moment did a fantastic job of... I sent in a large number of old slides and video tapes to be digitised some of which were in very poor condition. Each Moment did a fantastic job of capturing the images digitally for me. Professional service, friendly helpful staff. Will be using again and would recommend.

Marcus H

Wonderful service and wonderful results

I bought a mixed box of old tapes and cassettes, some in poor condition and the team at Each Moment worked their magic.I now have many happy memories that would otherwise have been lost.They are a brilliant company, professional and efficient and I wouldn’t hesitate to recommend them, or urge others to salvage memories before their lost! I bought a mixed box of old tapes and cassettes, some in poor condition and the team at Each Moment worked their magic.I now have many happy memories that would... I bought a mixed box of old tapes and cassettes, some in poor condition and the team at Each Moment worked their magic.I now have many happy memories that would otherwise have been lost.They are a brilliant company, professional and efficient and I wouldn’t hesitate to recommend them, or urge others to salvage memories before their lost!

Amanda

A lot of videocam footage transferred quickly.

I needed to get a lot of videocam cassette footage transferred as a surprise for a 70th birthday at relatively short notice. The team were very helpful when approached and were able to get me online access to the 39 tapes before I received the USBs so I could select specific videos for the party. One tape was also returned and cleaned up very quickly when it was found to have some tracking interference. We now have some great memories restored to share with the family and our grandchildren. I needed to get a lot of videocam cassette footage transferred as a surprise for a 70th birthday at relatively short notice. The team were very helpful when approached and... I needed to get a lot of videocam cassette footage transferred as a surprise for a 70th birthday at relatively short notice. The team were very helpful when approached and were able to get me online access to the 39 tapes before I received the USBs so I could select specific videos for the party. One tape was also returned and cleaned up very quickly when it was found to have some tracking interference. We now have some great memories restored to share with the family and our grandchildren.

Mark F

Tracked & Secure Courier

We arrange the entire shipping process. Your items are collected from your door and tracked under full insurance, guaranteeing ultra-secure transit.
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Personalised Titles

Tell us about your media and we'll carefully label your digitised files, making it easy to find and share specific family memories
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Hassle-free Return

Your Memory Box includes a prepaid return label for safe delivery back to our restoration lab via our trusted secure courier.
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Real-time Tracking

Follow your media's journey through our lab using our live Status Tracking - from arrival to restoration to digitisation.
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Cleaning and Restoration

Every item receives expert cleaning and inspection. We repair any damage and restore colour where possible, all included at no extra cost.
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Quality Guarantee

We guarantee you'll be delighted with your restored and digitised media - or your money back. That's how confident we are in our quality.

Industry Grade Restoration & Digitisation

Start Digitisiting

We've spent years developing an industry-leading process to enhance and restore the quality of cine film and tapes - with consistently excellent results. Our refined process means we can offer world-class digitisation quality at the cheapest price on the market.

Your questions answered

What's the whole process from beginning to end?

Here's the whole process:

  1. You order your Memory Box.
  2. We email you an order confirmation and Welcome Guide.
  3. The Memory Box arrives on your doorstep, 1 to 3 days after you order.
  4. You put in all the old media you wish to have digitised. This can include video tapes, audio tapes and reels, film reels, slides, negatives, and prints. There are stickers in the box and a "Name-It Sheet", so you can tell us what to call the digital copy of each media item.
  5. When you're ready, our secure courier collects the Memory Box, or you can drop it off at one of 25,000 drop off locations.
  6. We receive your Memory Box at the lab, where we inspect each item. Any item in need of cleaning or repair is passed to our team of restoration experts, who sort them out at no extra cost to you.
  7. Once the items are restored, the digitisation team do their magic. If any of your items turn out to be blank, you'll be refunded for them.
  8. Once digitised, your digital memories go through Quality Control to make sure the transfer is top quality. They're then uploaded to your complimentary Cloud album, and any memory sticks or DVDs you've chosen to add to your order.
  9. We return your Memory Box with your old media and your new digital memories.
  10. You can now enjoy your memories on any digital device, such as smartphone, tablet, computer and smart TV! You can now easily enjoy and share with them people you love. Relive the most precious memories of your life at the touch of a button.

What can I have digitised?

Below is a list of what we commonly digitise. If you don't see your media type here, get in contact with us because we can probably digitise it.

Video Tapes

  • VHS
  • VHS-C
  • Mini DV
  • Hi8
  • Digital8
  • Video8
  • Umatic
  • Micro MV
  • Betamax
  • Betacam

Cine Film

  • Super 8
  • 8mm
  • 9.5mm
  • 16mm
  • 35mm

Audio Tapes

  • Cassettes
  • Reel to Reel
  • Micro Cassette
  • Mini Cassette
  • DAT Tape

Photograph

  • Slides
  • Prints
  • Negatives
  • APS
  • Glass negatives
  • Photo Albums

Other

  • CD
  • DVD
  • Mini Discs
  • Blu Ray

How are digital memories stored?

You have 4 options. We guarantee that one of any option is sufficient to cover your whole order.

1. Cloud album - this is included with every order. It makes it easy to share your memories with your important people, wherever they are in the world.

2. Premium USB – This beautiful crystalline memory stick and gift box set is the most popular choice for presents. It's the perfect package for the gift of precious memories.

3. Classic USB – this sturdy steel memory stick is perfect for creating a physical backup of your most important family memories.

4. DVDs – A straightforward choice for those with a DVD player.

How do you keep my media safe?

We've invested thousands of hours and hundreds of thousands of pounds into becoming the safest digitisers in Europe.

Here's how we've done it:

1. We designed the Memory Box to be lightweight yet crush-proof, so that your media is guaranteed to be safe in transit. We've never had a single item become damaged in our care.

2. We use the safest courier service possible. It's the same special branch of DPD that AQA and Edexcel use to transport sealed A-level and university papers to their headquarters as well as the same courier who transport passports. It's safe to say we've never had a single item become lost in our care.

3. We use a custom QR-code system to individually track every item throughout our facilities.

4. To maintain our quality and turnaround standards, we operate a small network of our own specialist labs. This means certain orders may be processed at the facility best equipped for that format or workload. Every transfer is GPS-tracked, logged, and handled exclusively by our in-house team — nothing ever leaves our care.

I'm not sure what's on my media. Should I still put them in my Memory Box?

You might not know if your item is blank or not. If it turns out to be blank, we will refund you for that item.

Can you digitise media in bad condition?

Most of the time we can digitise media in bad condition.

We inspect all media upon its arrival at our lab. If it's in bad condition, it goes to our restoration team. They will get it ready it for digitisation at no extra charge.

In the rare instances where we cannot get a transfer, you will simply be refunded those items.

How long do I wait?

Standard processing:

  • For up to date typical turnaround times, please the project calculator on the Prices page.
  • All processing includes thorough cleaning and restoration which takes up the most time.
  • Each item receives individual attention and quality control.

Need it sooner? Choose rush processing at checkout:

  • Priority handling in 1-2 weeks
  • Same professional quality and care
  • Perfect for special occasions or gifts

Processing time depends on:

  • Number of items
  • Condition of media (some may need more restoration)
  • Current lab capacity

We'll keep you updated throughout the process, and you can track your items journey using our Status Tracking system.

Remember: Quality restoration takes time – we never rush the careful handling that your precious memories deserve.

Can I watch on TV as well?

Yes. If you have a Smart TV, it's simple to plug your USB straight in to the TV, or login to your Cloud album.

If you have a TV with an HMDI port, you can connect your desktop or laptop computer to it via an HDMI cable.

Can't see your question?

We are here to help

Contact Us